IBD services withstanding the pressure

St Mark’s IBD nurse consultant, Lisa Yonge, and her incredible team were awarded the British Journal of Nursing, “gastrointestinal/IBD Nurse of the Year’ national award for their development of new IBD services. The Inflammatory Bowel Disease (IBD) advice line is often the first port of call for the 9,000 patients suffering from Crohn’s Disease and ulcerative colitis.  

This is the St Mark’s Crohn’s Disease and ulcerative colitis patients’ story of gratitude for Lisa Yonge and her incredible team for their ongoing work and support. 

When the Covid19 pandemic hit, the pressure on these services intensified tremendously: in fact, in April 2020 the number of patients accessing the advice line more than doubled. Despite the mounting pressures, Lisa explained that “we were committed to keeping the IBD advice line and day care unit running, and continuing with regular schedules appointments by telephone whenever possible. A patient that accessed the IBD advice line twice during the pandemic credits her recovery to the guidance she received from my colleagues. She is grateful that we continue to maintain the service which, in turn, keeps her connected to St Marks IBD professionals.” 

Share Gratitude have been working with St Marks Hospital to share incredible stories of great people doing great things. Read more stories from St Marks here in their Covid19 memory flipbook and be sure to donate to their Just Giving page to support their seasonal appeal.  

What are you grateful for? Say thank you the best way we know how, by sharing your story on sharegratitude.com